Hess Associates

10 Telephone Interview Tips

Remember that the purpose of the telephone interview is to get an invitation for a face to face interview –

Here are a few tips on achieving success:

1. Receive the call in a private place if possible, allotting enough time for a thorough conversation – not a bad idea to answer by saying “John speaking”. Try to be on site several minutes early in case.

2. Try to use a land line – the quality is much better than that of a cell phone.

3. Make sure no other phones will ring in your vicinity, and disable call waiting. If you have to cough etc. use ‘mute’ if phone so equipped. Lock ‘Fido’ out of the room.

4. Stand – when you stand, you project more energy and enthusiasm – appealing qualities. Try to let your personality come through – light humour and a smile go a long way.

5. Keep a copy of your resume, the job description, questions you have prepared, and pen and paper before you for quick reference / use.

6. Be prepared to give them a précis of your career to date, starting from what you are doing now and going backwards – the elevator speech. Write it out if necessary. Should not be longer than 2 minutes. They can always ask more.

7. Short, pertinent answers – they can ask more if they want to.

8. Ask them about the job, so you have a full understanding of what is required. Try to avoid discussing money until a later interview. If you are interviewing through a recruiter, tell the company you assumed the recruiter would be having that discussion with them.

9. Ensure that you have looked up their web site and know something about their company – if they ask what you know about them, give them a few facts and say that you would like to learn more. It is really their job to present themselves to you, as it is your job to present yourself to them.

10. If you like what you hear, tell them you are very interested in the position, you can do the job, and would like to know what the next steps in the process might be.

If you enjoy/remember anagrams, just remember “S A M B R I S K E T” – feel free to rearrange numbers 1 to 10 e.g. 7, 8, 3 …

Share With Your Colleagues...
    Does a Vacation Make You More Productive? Dress for Success While You #PressforSuccess What a Difference a Class Makes Before You Send a Resume, Do These Things Why it Makes Sense to Give Your Staff an XMas to New Year’s Break Women in the Male Dominated Workplace: Plight and Progress When Does Using a 3rd Party Recruiter Save You Time & Money? What is Corporate Cultural Fit? Why Hire a Recruiter on an Exclusive Basis? Should a Man Wear Brown Shoes to an Interview? Why is Retirement so Challenging? When is it time to look for a new job? Getting over the Sluggish Blues What is CRISPR-Cas9 and Gene Editing anyway? Dating and Your Workplace – Do or Don’t – But Most Do 10 Ways to Work from Home Efficiently How do Deal with Annoying People at Work Is a Manager Entitled to Overtime Pay in Ontario? What are the Disadvantages of Hiring Contract vs Full-Time? Mind the Gap!!! And How to “de-Gap” your Resume How to Hire the Best Talent 5 Reasons to Hire a Consultant The “Pink Collar” Man in the Glass Elevator How do You Find a Summer Job in Ontario? How to Keep Employees Happy and Motivated Who or What is Generation Z? How to Annoy your Recruiter Should Candidates Ask Questions During an Interview? How Hiring Managers are Using Social Media to “Vet” Potential Candidates Rearing the “All Digital Generation”? Is the traditional resume disappearing? No Future for Voicemail on Land Lines Online Programmatic Advertising The Internet of Things Women and the Boardroom 2014 FitBit and the Workplace Working for a Younger Boss Stephen Poloz and Working for Free How Important Are Reference Letters? Psychological Health and Safety in the Workplace Ideas on Changing Careers Back To The Future 10 Telephone Interview Tips On Edward Snowden and Privacy Issues The Second Most Important Issue Facing a Small Company What is Bitcoin – What Are Bitcoins? WXN Top 100 Most Powerful Women 2013 The Dollar Cost of Employee Turnover Five Most Important Reasons a Company Should Hire Contract Staff Use of Contract Workers in the Biopharmaceutical Industry Metadata Monsters Tips on Conducting Video Interviews with Candidates What is Epigenetics? Toronto HotDocs Exposé of the Dangers of the Internet

    CATEGORIES